Powerful Features for Modern E-commerce
Everything you need to turn WhatsApp into your most profitable sales channel
Where work connects
Drive clarity and accountability
Connect work to company-wide goals to keep everyone focused on the work that matters and make better decisions faster with real-time data.
Maximize impact
Increase efficiency across departments and tools on a single platform and automate workflows to get more done in less time.
Scale with confidence
Connect teams and tools across your organization with enterprise-grade security, governance, and control.
WhatsApp Business Messaging
Complete WhatsApp integration with real-time messaging, rich media support, and multi-agent inbox
- Real-time messaging with WebSocket support
- Rich media (images, videos, audio, documents, stickers)
- Interactive messages with buttons and quick replies
- Message reactions and status tracking
Campaign Management
Launch targeted WhatsApp campaigns with scheduling, segmentation, and real-time analytics
- Instant broadcasts to thousands
- Scheduled campaigns with timezone support
- Segment-based targeting with 40+ filters
- Real-time delivery and read tracking
Flow Builder & Automation
No-code visual workflow builder with Shopify triggers and conditional logic
- Drag-and-drop visual flow builder
- Shopify event triggers (orders, carts, checkouts)
- Conditional branching and smart logic
- Multi-step message sequences
Shopify Integration
Seamless e-commerce integration with real-time sync and automated workflows
- One-click installation from Shopify App Store
- Bi-directional customer and order sync
- Abandoned cart and checkout recovery
- Order tracking and notifications
Customer Segmentation
Dynamic customer segments with 40+ filters based on behavior and Shopify data
- 40+ filter criteria (orders, engagement, Shopify data)
- Dynamic segments with real-time updates
- Predefined segments (VIP, Active, Abandoners)
- Shopify purchase history integration
Analytics & Reporting
Comprehensive analytics dashboard with campaign metrics, customer insights, and ROI tracking
- Real-time campaign performance metrics
- Customer engagement analytics
- Conversion tracking and attribution
- Delivery, open, and click rates
Template Management
Create, manage, and sync WhatsApp Business templates with variable substitution
- WhatsApp template CRUD operations
- Facebook Business Manager sync
- Dynamic variable substitution
- Template approval status tracking
AI & Automation
Intelligent auto-replies, smart routing, and AI-powered customer engagement
- AI-powered auto-reply system
- Smart conversation routing
- Keyword-based automation
- Sentiment analysis and escalation
Developer API & Webhooks
Comprehensive REST API with webhooks for custom integrations and automation
- RESTful API with full documentation
- API key authentication with HMAC
- Webhook subscriptions for real-time events
- Bulk operations with job tracking
Security & Compliance
Enterprise-grade security with role-based access, encryption, and compliance
- JWT authentication with refresh tokens
- Role-based access control (RBAC)
- End-to-end encryption for sensitive data
- SOC 2 and GDPR compliance